Privacy Policy

At StarWay Torrance Turf Solutions, we respect your privacy. This policy explains how we collect, use, and protect your personal information.

Information We Collect

When you contact us for a quote or service, we collect information you provide such as your name, phone number, email address, and property address. We may also collect details about your project requirements and preferences. If you visit our website, we may collect basic information about your device and how you use our site.

How We Use Your Information

We use your information to provide quotes, schedule services, communicate with you about your project, and send you updates. We may also use it to improve our services and understand what our customers need. Your contact information helps us stay in touch about your installation and answer any questions you have.

Sharing Your Information

We do not sell your personal information to anyone. We may share your information with our installation crews and suppliers only as needed to complete your project. If required by law, we may share information with legal authorities. We may also share information with service providers who help us run our business, like payment processors or scheduling tools.

Protecting Your Information

We take reasonable steps to protect your personal information from unauthorized access or disclosure. We use secure systems and limit access to your information to only those who need it to serve you. However, no system is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking

Our website may use cookies and similar technologies to improve your experience and understand how you use our site. You can control cookie settings through your browser. Some features of our website may not work properly if you disable cookies.

Your Choices and Rights

You can choose not to provide certain information, though this may limit our ability to serve you. You can opt out of marketing communications at any time by contacting us. If you want to review, update, or delete your personal information, please reach out to us and we will help you.

Communications

We may contact you by phone, email, or text message about your service. We may also send you helpful information about artificial grass care or special offers. You can opt out of promotional messages anytime, but we may still need to contact you about your service or account.

Third-Party Links

Our website may include links to other websites. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of any site you visit.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us so we can delete it.

California Privacy Rights

If you are a California resident, you have specific rights regarding your personal information under California law. You may request information about what personal data we collect and how we use it. Contact us to exercise these rights.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

Contact Us About Privacy

If you have questions or concerns about how we handle your information, please contact us. We are committed to addressing your privacy concerns promptly and fairly.